Privacy Policy – Pempamsie.uk
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from www.pempamsie.uk .
Information We Collect
1. Device Information
When you browse our site, we automatically collect certain data about your device, including:
- Browser type
- IP address
- Time zone
- Cookies installed on your device
- Pages or products you view
- How you arrived at our site (referral link or search term)
- Interaction data from your browsing session
This information helps us better understand how visitors use our website.
We gather device information using technologies such as:
- Cookies – small data files stored on your device (learn more or disable them at: www.allaboutcookies.org)
- Log Files – track user activity and gather standard data like IP address and timestamps
- Web Beacons/Tags/Pixels – electronic tools used to monitor browsing behavior
2. Order Information
When you make or attempt a purchase, we collect:
- Name
- Billing and shipping address
- Payment details (e.g. credit/debit card information)
- Email address
- Phone number
Together, we refer to Device and Order Information as Personal Information.
How We Use Your Information
We use your Personal Information to:
- Process and fulfill your orders (including payments, shipping, and confirmations)
- Communicate with you about your order or customer service inquiries
- Detect potential fraud or suspicious activity
- Deliver personalised marketing (if you have opted in)
- Improve site functionality and user experience through analytics
Sharing Your Information
We only share your Personal Information with trusted partners to help run our services efficiently:
- Google Analytics – helps us understand user behavior on our site (Google Privacy Policy)
- You may opt out of Google Analytics here: Google Opt-Out Tool
We may also disclose information when legally required or to protect our rights and customers.
Behavioural Advertising
We may use your data to deliver targeted ads or promotional messages we believe may interest you.
For more details on how this works, visit the Network Advertising Initiative.
Do Not Track
Please note that our website’s data collection methods remain unchanged in response to “Do Not Track” signals from browsers.
Your Rights (For UK & EU Residents)
You have the right to:
- Access the personal data we hold about you
- Request updates or corrections
- Ask for your data to be deleted
To exercise these rights, please contact us using the details below.
Note: Data may be processed outside of the EU, including in the UK and Canada, in accordance with applicable data protection laws.
Data Retention
We retain your Order Information for our records unless you request its deletion.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in operations, legal requirements, or service providers.
Contact Us
- Business Address: 102 BRIXTON HILL, SW2 1AH
- Email: basilpalmer@hotmail.com
- Phone: 0208 671 0800
- Business Hours: MON – SAT 9AM – 7PM | SUNDAY 11AM – 5PM